Privacy Policy

Last updated: [January 23, 2026]

Your privacy matters to us.
This Privacy Policy explains how SNEW collects, uses, and protects your information.

1. Information We Collect

We may collect:

a) Information You Provide

• Name, email, company name
• Account details
• Payment information (processed securely by third parties)

b) Usage Data

• Pages visited
• Features used
• Device and browser data
• Log files and performance metrics

c) Connected Platforms

If you connect third-party services (e.g. e-commerce platforms), we may access relevant data only as authorized by you.

2. How We Use Your Information

We use your data to:

• Provide and improve SNEW
• Generate insights and recommendations
• Maintain security and performance
• Communicate updates and support
• Process payments

We do not sell your data.

3. AI & Automated Processing

Some features rely on automated analysis and AI systems.

• Data is processed to generate insights
• Outputs are generated algorithmically
• No automated decisions have legal effects on users

Human oversight remains part of our operations.

4. Data Sharing

We may share data with:

• Infrastructure and hosting providers
• Payment processors
• Analytics and monitoring tools

Only when necessary to operate the Service.

All partners are required to follow appropriate data protection standards.

5. Data Security

We implement reasonable technical and organizational measures to protect your data.

However, no system is 100% secure.
You use SNEW at your own risk.

6. Data Retention

We retain data only as long as necessary to:

• Provide the Services
• Meet legal obligations
• Resolve disputes

You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Object to certain processing

Requests can be sent to privacy@snew.ai

8. Cookies

SNEW uses cookies and similar technologies to:

• Improve performance
• Understand usage patterns
• Enhance user experience

You can manage cookie preferences in your browser.

9. International Users

SNEW operates globally.
Your data may be processed in different countries with appropriate safeguards in place.

10. Changes to This Policy

We may update this Privacy Policy occasionally.
Significant changes will be communicated through the platform or email.

11. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the UK, we process your personal data based on one or more of the following legal bases:

• Contractual necessity – to provide and operate SNEW
• Legitimate interests – to improve, secure, and optimize the Service
• Consent – when explicitly provided (e.g. marketing communications, cookies)
• Legal obligations – when required by law

You may withdraw your consent at any time.

12. Your Rights Under GDPR

If you are a resident of the EEA or UK, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Lodge a complaint with a data protection authority

To exercise your rights, contact:
📧 privacy@snew.ai